Intersect provides a wide variety of interactions associated with our products and services and we offer a personalised, guided Service Catalogue experience when you sign in to Help.intersect.org.au.
This article provides a single page view of the entry points to initiate requests, typically inbound links to create requests in Help.intersect.org.au, or in other service support systems like NCI or Nectar.
Please be aware that regardless of the destination you’ll need to authenticate to progress your request, if you haven’t already signed in.
| Service Name | Space | Time | Energy | Data | Learn | Help |
|---|---|---|---|---|---|---|
| Request a Quote | ||||||
| Establish or Extend a Plan | ||||||
| Request Resources |
OwnTime Nectar SuperTime |
|||||
| Request a Product Addon | ||||||
| Request Data Restore | ||||||
| Request a VM/Snapshot Restoration | ||||||
| Request adjustment/extension of a resource allocation / quota | ||||||
| Request removal of access to a resource | ||||||
| Request deletion of a resource / resources | ||||||
| Request training | ||||||
| Request Supertime HPC Support | ||||||
| Request change to institution authorised contact | ||||||
| Request access to reports | ||||||
| Other Request |
Last updated: 19 May 2019
Source: https://inter.fyi/jpRJ2